Please read our FAQ before sending us a message.
Frequently Asked Questions
About Our Products
What is Hapé (Rapéh)?
Hapé (Rapéh) is a sacred shamanic snuff made from finely ground medicinal plants, often including tobacco (Nicotiana rustica). It has been used by Indigenous tribes of the Amazon for centuries in spiritual and healing ceremonies.
How do I use Hapé?
Hapé is typically administered using a Kuripe (for self-application) or a Tepi (for one person to apply to another). The powder is blown into the nostrils, bringing deep grounding, clarity, and energetic cleansing. We recommend setting an intention before using it and applying it in a calm, sacred space.
What is a Kuripe and a Tepi?
A Kuripe is a small, V-shaped applicator used for self-administration of Hapé. A Tepi is a longer applicator used to administer Hapé to another person, often in ceremonial settings.
What are the benefits of Hapé?
Hapé is known for:
- Deep grounding and meditation support
- Spiritual and energetic cleansing
- Enhanced focus and mental clarity
- Connection with Indigenous traditions
What is Sananga?
Sananga is a powerful eye medicine made from the roots and bark of the Tabernaemontana undulata plant. Indigenous tribes use it to sharpen vision, both physically and spiritually, and to cleanse negative energies.
Does using Hapé or Sananga cause hallucinations?
No. Hapé and Sananga are not psychoactive in the way Ayahuasca or other entheogens are. However, they can induce deep states of meditation, clarity, and heightened perception.
Are your products ethically sourced?
Yes! We work directly with Indigenous tribes and small-scale artisans, ensuring fair trade practices and sustainable harvesting. Your purchases help support these communities and preserve their sacred traditions.
Ordering & Shipping
Where do you ship from?
We ship from the United States and offer international shipping to various countries.
Do you ship worldwide?
Yes, we ship to many countries worldwide. However, we recommend checking your local laws regarding plant-based medicines before ordering.
How long does shipping take?
- USA: 3-7 business days
- International: 7-21 business days (varies by country)
Shipping delays may occur due to customs processing in some countries.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We strive to keep our shipping prices as fair as possible.
Do you offer tracking for my order?
Yes! Once your order ships, you will receive a tracking number via email.
What if my package is delayed or lost?
If your package is delayed, please allow extra time, especially for international orders. If it’s lost, contact our support team, and we’ll assist in resolving the issue.
Returns & Refunds
Can I return or exchange my product?
Due to the sacred and personal nature of our products, we do not accept returns on Hapé, Sananga, or other ceremonial items. However, if your item is damaged or incorrect, please contact us, and we will make it right.
What if my item arrives damaged?
Please email us within 48 hours of delivery with photos of the damaged item, and we’ll send a replacement.
Wholesale & Bulk Orders
Do you offer wholesale pricing?
Yes! We offer bulk and wholesale options for retailers, ceremony leaders, and those who share these medicines in their communities. Check out our Magik Box deals for bulk pricing and special discounts.
How do I apply for a wholesale account?
If you’re interested in wholesale orders, please reach out through our Wholesale Inquiry Form or contact our support team.
Queen of the Forest Rewards Program
Do you have a loyalty program?
Yes! Earn points for every purchase, social media engagement, and newsletter signup. Redeem points for discounts and special rewards.
How do I earn and redeem points?
You earn points automatically when you make a purchase or engage with us. Redeem your points at checkout for discounts.
Ceremony & Community
Do you offer guidance on how to use these medicines?
Yes! Our website has a wealth of information on proper use, history, and ceremonial practices. You can also join our newsletter for insights, rituals, and community stories.
Can I use these medicines if I have a medical condition?
If you have any medical conditions, are pregnant, or take prescription medications, consult a qualified health practitioner before using any of our products.
Can I host a ceremony with Queen of the Forest products?
Yes! Many people use our Hapé and ceremonial tools in their circles, retreats, and personal practices. If you need guidance, feel free to contact us.
Customer Support
How do I contact Queen of the Forest?
The best way to reach us is via our contact form or email. We aim to respond within 24-48 hours.
Send us an email
To Guarantee that you receive timely support please email at
shop @ queenoftheforest.org
connect by phone or sms
(888) 723-3605
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We are Available for Phone Support only a few hours a day. Please if you call make sure to leave your phone number, name, order number or question and we will return your call as soon as you can.